One tap at the till. That’s the whole flow.
No new hardware. No new register. The Lovalty Merchant app sits on the iPad or phone you already use — and slots in next to whatever payments setup you’re running today.
The Till Flow
Four taps. Maybe three. Often two.
Same sequence whether the customer is buying their first Perk or redeeming their last unit on a five-bundle they bought six weeks ago.
Customer presents a code
On approach, the customer opens Lovalty and shows a rotating QR or taps a phone-to-phone NFC handshake. The Perk surfaces at the top of their wallet — staff don’t need to know it’s there, the customer already does.
Staff scans, sees the basket
The Lovalty Merchant app shows the customer’s active Perks alongside what’s on the till — staff confirms which units to apply with one tap. No paper voucher to inspect, no expiry to eyeball, no margin maths to do in their head.
One tap to redeem
Confirm draws down the units, prints the line item to your receipt printer if you have one, and writes the redemption to the customer’s ledger and yours — atomically. Average flow time: under three seconds.
Optionally splits with your till
Running Square, Lightspeed, Toast, or Epos Now? Lovalty pushes the redemption as a structured line item so reconciliation is clean. Running on paper? The merchant app is your shift report and z-read, ready to email at close.
Side-by-side, not rip-and-replace
Live happily next to your current till.
Lovalty doesn’t want to be your card processor. We want to be the loyalty layer that sits cleanly alongside whatever you use today — Square, Stripe, Adyen, Worldpay, Lightspeed, Toast, SumUp, or the paper book in the drawer.
For dedicated integrations we expose webhooks for every Perk lifecycle event (sold, redeemed, refunded, expired), a typed REST API for inventory and customer lookups, and a small embeddable widget if you’d rather render the Perks panel inside your own POS UI. Documentation, sandbox keys, and a code-of-conduct in 12 minutes flat.
Built for the staff who actually use it
Trainable in a single shift.
No new vocabulary, no SKU mapping, no manager override codes. The Merchant app is built around three verbs — sell, redeem, refund — and reads in the language your team already speaks.
New starters get a 90-second video, a sandbox account, and a checklist. We measure “time-to-first-correct-redemption” for every new till operator, and we ship updates to keep that number under two minutes. You shouldn’t have to retrain your team every time we ship a feature.
See it in your shop
A 20-minute install, on your own till.
A Lovalty engineer will pair with you over video, get the Merchant app on your existing device, run a test redemption with a real card, and leave you with a one-page staff guide.
POS FAQ